At Dex and Nana Jerky, we are committed to your satisfaction and stand behind the quality of our products. If you encounter any issues with your purchase, we offer the following refund policy:
- Satisfaction Guarantee: We take pride in offering high-quality jerky products. If for any reason you are not completely satisfied with your purchase, please contact us within 3 days of receiving your order. We will issue a full refund for the purchase price, no questions asked.
- Damaged Items: We understand that sometimes items may be damaged during transit. If your order arrives damaged, please reach out to us immediately with a photo of the damaged item. We will promptly send you a replacement at no additional cost. There is no need to return the damaged item.